Privacy Policy

1.1 Information You Provide Directly

• Full name
• Email address
• Mobile phone number
• Business name and industry type
• Service inquiries, goals, and project details
• Any information submitted through contact forms, booking forms, chatbots, or direct communication

1.2 Technical & Usage Data

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on page, and referral sources
• Cookies and similar tracking technologies (see Section 10)

1.3 Communication Records

• Records of SMS/text message opt-ins and opt-outs
• Email correspondence and chat history
• Call logs where applicable and permitted by law

• Responding to inquiries, quote requests, and service questions
• Scheduling consultations, onboarding calls, and follow-up appointments
• Delivering and managing the services outlined in your plan
• Sending service updates, billing notifications, and account alerts
• Sending marketing and promotional messages where you have given explicit consent
• Improving our website, tools, and service delivery
• Complying with legal obligations and enforcing our Terms & Conditions

We do not use your information for automated decision-making that produces legal or similarly significant effects without human oversight.

• Service confirmations, updates, and scheduling reminders
• Onboarding instructions and account notifications
• Promotional messages, offers, and business growth tips (where applicable)
• Responses to inquiries submitted through our website or chatbot

Message Frequency

Message frequency may vary based on your plan and activity.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out

Reply STOP at any time to unsubscribe. You will receive one confirmation message and no further SMS will be sent.

Help

Reply HELP or contact us at support@buildrev.tech for assistance.

No Purchase Required

Consent to receive SMS messages is not a condition of purchasing any goods or services from BuildRev.

Users may opt in to receive SMS communications through:

• Website contact and booking forms with a clearly labeled, unchecked consent checkbox that the user must actively select
• Quote request, free setup, or consultation request forms on buildrev.tech
• Community or newsletter sign-up forms where SMS opt-in is separately and explicitly offered
• Written consent via email or digital agreement

Each opt-in record is stored with a timestamp, source URL, IP address, and the exact consent language presented to the user at the time of submission.

• Opt out of all SMS communications at any time by replying STOP to any message from BuildRev
• Opt out of email marketing by clicking "Unsubscribe" in any promotional email
• Request a complete copy of the personal data we hold about you
• Request corrections to inaccurate or outdated personal information
• Request deletion of your personal data, subject to any legal retention obligations
• Withdraw consent for any form of data processing based on consent

To exercise any of these rights, contact us at: support@buildrev.tech or 36510 Trilby Rd, Dade City, Florida 33523. We will respond within 30 days of receiving a verified request.

IMPORTANT: No mobile information (including mobile phone numbers and SMS opt-in data) will be shared with third parties, affiliates, partners, or any other external organizations for marketing or promotional purposes.

All categories of data sharing described in this policy explicitly exclude text messaging originator opt-in data and consent records. This information will not be shared with any third parties under any circumstances.

BuildRev's SMS communications are sent exclusively through registered A2P 10DLC campaigns in compliance with:

• The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227
• CTIA Messaging Principles and Best Practices
• The CAN-SPAM Act (for email communications)
• Applicable state laws governing electronic marketing communications

Our messaging campaigns are registered with major U.S. carriers through The Campaign Registry (TCR) under the appropriate use case classification for our business type.

• Service Providers: With trusted vendors who assist in delivering our services (e.g., GoHighLevel CRM platform, Stripe payment processing, email delivery services), who are contractually bound to protect your data and use it only as directed
• Legal Compliance: When required by law, court order, or governmental authority
• Business Protection: To protect the rights, property, or safety of BuildRev, our clients, or the public
• Business Transfer: In connection with a merger, acquisition, or sale of assets, where your data would remain subject to this Privacy Policy

All third-party service providers we work with are evaluated for data security practices and are bound by data processing agreements.

• Encrypted data transmission (SSL/TLS) on all web forms and communications
• Access controls limiting data access to authorized personnel only
• Regular review of data collection and storage practices
• Secure third-party platforms with their own compliance certifications

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify affected users as required by applicable law.

• Right to Access — Request a copy of the personal data we hold about you
• Right to Correction — Request that we correct inaccurate or incomplete data
• Right to Deletion — Request deletion of your personal data ('right to be forgotten')
• Right to Restriction — Request that we limit how we process your data
• Right to Portability — Receive your data in a structured, commonly used format
• Right to Object — Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent — Withdraw consent at any time without affecting prior processing
• Right to Opt Out of SMS — Reply STOP at any time to cease all SMS communications

To exercise any right, email us at support@buildrev.tech. We will verify your identity before processing any request. We will respond within 30 days or as required by applicable law.

• Essential cookies required for website functionality
• Analytics cookies (e.g., Google Analytics) that collect anonymized usage data
• Marketing and retargeting pixels where applicable

You may control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

• Post the updated policy on this page with a revised "Last Updated" date
• Notify active clients via email or SMS where required

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.